I like to give score to the places based in food, services and facilities, so to be fair, the hamburgers are good, nothing really special but not bad either, the place was clean but is not confortable, just a place to eat and go, the improvement area is the service. First, they need someone who can speak English, Indian accent is harsh to understand, and the problem with indian people, they don't even bother to make any effort to be clearer even if they are working in service area so The service was bad, not even a hello from the staff. Also, it seems that any question i was asking, it was annoying to him. Also, the service is slow. I do not recommend this place. Better go to chucks, price is almost the same, and service is way better
J. Omar Aboelela
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June 18, 2024
My online order included a 2 for 1 poutine but they seemed to just split one poutine order and package it in 2 containers. Really disappointed on the price and value. Picture included in this review shows the poutine before I started to eat it.
Additional note June 16th - the email in their response to my review doesn't seem to work. I get a notification of non-delivery. What a joke.
Deep Patel
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July 12, 2022
Had a coupon come in the mail so thought I would try it out. The one shown in photo is a Build Your Own Burger which turned out pretty great (my food photography could use some work lol) There are a lot of toppings to choose from including fried chicken, caramelized onions, sauted mushrooms and a good selection of sauces. The food was pretty good but prices are a bit high (coupon helped though!)
FreedomSOURCE
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October 28, 2023
Refused to honour South Street stamp voucher, also the supervisor called Aman, came across very aggressive for some reason? Wouldn’t recommend this location, it didn’t seem particularly clean either. Definitely if you’re ordering, choose a different South Street.
Samantha and Su Harrington
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October 28, 2024
First visit tonight - good burgers, good poutine and fries. The girl working the cash/burger prep area was amazing! 10 stars for customer service. I have a gluten sensitivity but wanted a chance to try the burgers, she was so cautious to avoid potential cross contamination. I loved that they had a separate toaster for gluten free, and she went and got my toppings from the back instead of using the shared bins. Really incredible service and we will definitely be back! Thank you!
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190 Clair Rd E, Guelph, ON N1L 0G6, Canada
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I like to give score to the places based in food, services and facilities, so to be fair, the hamburgers are good, nothing really special but not bad either, the place was clean but is not confortable, just a place to eat and go, the improvement area is the service. First, they need someone who can speak English, Indian accent is harsh to understand, and the problem with indian people, they don't even bother to make any effort to be clearer even if they are working in service area so The service was bad, not even a hello from the staff. Also, it seems that any question i was asking, it was annoying to him. Also, the service is slow. I do not recommend this place. Better go to chucks, price is almost the same, and service is way better
My online order included a 2 for 1 poutine but they seemed to just split one poutine order and package it in 2 containers. Really disappointed on the price and value. Picture included in this review shows the poutine before I started to eat it. Additional note June 16th - the email in their response to my review doesn't seem to work. I get a notification of non-delivery. What a joke.
Had a coupon come in the mail so thought I would try it out. The one shown in photo is a Build Your Own Burger which turned out pretty great (my food photography could use some work lol) There are a lot of toppings to choose from including fried chicken, caramelized onions, sauted mushrooms and a good selection of sauces. The food was pretty good but prices are a bit high (coupon helped though!)
Refused to honour South Street stamp voucher, also the supervisor called Aman, came across very aggressive for some reason? Wouldn’t recommend this location, it didn’t seem particularly clean either. Definitely if you’re ordering, choose a different South Street.
First visit tonight - good burgers, good poutine and fries. The girl working the cash/burger prep area was amazing! 10 stars for customer service. I have a gluten sensitivity but wanted a chance to try the burgers, she was so cautious to avoid potential cross contamination. I loved that they had a separate toaster for gluten free, and she went and got my toppings from the back instead of using the shared bins. Really incredible service and we will definitely be back! Thank you!